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Wuh Oh: Orange UK halts BlackBerry Bold sales, citing “quality issues”
by Greg Kumparak on October 9, 2008

According to a leaked internal memo, Orange has pulled the BlackBerry Bold from the shelves due to “reports of software issues”.

Originally expected to hit AT&T here in the states months ago, the Bold has faced delay after delay. Could these issues be the reason for the endless postponement?

The full text of the leaked memo:

Internal Orange Statement on the Bold:”Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK. We are currently awaiting feed back from RIM as to when an industry wide fix for these issues will be in place, and expect this suspension to be an interim measure.We apologise for any inconvenience this issue may cause you.”next steps BlackBerry/RIM are doing everything they can to resolve this issue and will be completing full testing and validation to ensure future handsets do not have any quality issues. This may take a couple of weeks so it’s up to us to do what’s best for our customers.

[Via MobileTechAddicts via MobilityToday]

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  • Bold not quite ready for prime time but rushed to market anyway due to iPhone success. Suspect Storm may be delayed, too. RIMM shares may take a further beating — even from their already depressed levels.

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