Comments on: Verizon opens their catalog to user reviews, probably a bad move

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By: Verizon lets customer comment on the eCommerce site | I Said, OK

Verizon lets customer comment on the eCommerce site | I Said, OK — Fri, 10 Jul 2009 23:57:34 +0000

[...] Mobile Crunch blog reported yesterday that Verizon Wireless is now accepting user reviews and ratings of products [...]

By: verizoncustomer

verizoncustomer — Wed, 29 Apr 2009 20:13:28 +0000

Why do verizon always have crappy phones?

By: Lena Cardell

Fri, 24 Apr 2009 20:57:59 +0000

They may have decided that adding reviews at the point of sale may actually convert more people to buy. In theory I think this is a smart move.

When I was researching mobile phones with verizon oh so many years ago (iPhone ftw since launch for me), I went to a number of different review sites and forums trying to decide whether or not a particular handset was a good choice. Bringing that data on-site and tying it directly to verizon customer experiences seems smart to me because network is a big factor in what comes preloaded on a phone and how good the reception is. I know I was disappointed to discover that all the games had been stripped off my phone (because that’s just what verizon does) in combination with the fact that game downloads through their own service (BuyItNow at the time) weren’t supported on the phone I ended up with. All of this could have been avoided with some on-site reviews and I wouldn’t have started my verizon contract with a proverbial bad taste in my mouth.

By: Allie

Allie — Thu, 23 Apr 2009 00:04:48 +0000

Verizon’s site layout and navigation is already horrendous, why would they add more clutter :(

By: NottyPine

NottyPine — Thu, 23 Apr 2009 00:01:17 +0000

My verizon phone works wherever the heck I go to. It’s the best service.. all I care about is if the friggin thing works whenever I need it to.

By: PebbleBeach

PebbleBeach — Wed, 22 Apr 2009 23:15:41 +0000

How is this different than any other site that offers user reviews – and why is it a bad thing? It sounds like most people here just have a bone to pick with Verizon.

By: Staggs

Staggs — Wed, 22 Apr 2009 23:04:48 +0000

Verizon’s phones are more like hand-me-downs. They honestly haven’t gotten anything significant, at least not in terms of iPhone, or Android… the Blackberry was sort of a dismal fail.

By: felix

felix — Wed, 22 Apr 2009 22:26:43 +0000

verizon sucks there phones suck and there prices are ridiculous trust me i know i was a verizon customer and canceled my plan due to those reasons

By: JoeTheCat

JoeTheCat — Wed, 22 Apr 2009 21:18:47 +0000

You people have got to get a life!!!!!!!!

By: Schpoink

Schpoink — Wed, 22 Apr 2009 20:54:53 +0000

Hey Headline writer: Verizon isn’t a person. It’s a thing!

Wrong: “Verizon opens their catalog to user reviews, probably a bad move”

Right: “Verizon opens its catalog to user reviews, probably a bad move”

By: Television Spy

Television Spy — Wed, 22 Apr 2009 17:22:47 +0000

Shhh don’t let them hear you.

By: Levi

Levi — Wed, 22 Apr 2009 17:13:06 +0000

Can’t wait to get out of my verizon contract, greedy bastards.

By: Can You Hear Me Now? | A View With A Point

Can You Hear Me Now? | A View With A Point — Wed, 22 Apr 2009 16:35:45 +0000

[...] Mobile Crunch blog reported yesterday that Verizon Wireless is now accepting user reviews and ratings of products [...]

By: Verizonsux

Verizonsux — Wed, 22 Apr 2009 16:08:17 +0000

I hate Verizon, we have NO bars and they refuse to let us out of the contract, result I have a phonebill and two phones I can use for absolutely nothing.

By: Verizon adds reviews - risky or rewarding? « YouSaidIt Blog

Verizon adds reviews - risky or rewarding? « YouSaidIt Blog — Wed, 22 Apr 2009 16:06:14 +0000

[...] 22, 2009 · No Comments Techcrunch thinks that adding phone reviews to their sites is probably a bad move. They think people will be more [...]

By: Locke

Locke — Wed, 22 Apr 2009 14:58:47 +0000

Seriously false. I’ve got Verizon and have had great connectivity. In fact, I’ve gotten such good service with them that I wouldn’t consider another provider at all at this point.

By: Chester Bullock

Chester Bullock — Wed, 22 Apr 2009 14:27:00 +0000

I agree, way bad idea. Few people that I talk to are happy with the choices Verizon offers. When you add the fact that they lock their phones down so much, that adds fuel to the fire. They must have hired a new marketing person to deal with Social Media. No way in hell that Verizon is ready to play that game…

I submitted a review of my phone, we’ll see if it makes it on there. I could be wrong in my assessment, maybe this will let Verizon management see how agitated the customer base is. You’d think Howard Forums would be enough, but mgmt probably never wanders over there…

By: Teknision

Teknision — Wed, 22 Apr 2009 14:09:09 +0000

I don’t care what anyone says I love Verizon and will never leave them.. They’re customer service and coverage is way better than AT&T.. Screw the Iphone i am an adult i don’t want a toy in my hands!!!

By: Becky

Becky — Wed, 22 Apr 2009 13:38:44 +0000

AT&T has offered this for over a year and it hasn’t seemed to hurt them any. Phones have both good and bad reviews, and shoppers are able to make more informed decisions

By: Liz

Liz — Wed, 22 Apr 2009 13:37:21 +0000

ATT also offers consumer product reviews, and frankly, I’m pleased to have more information from end users about functionality- reduces my surf/ click time as I don’t have to go to a separate retail site to get reviews on hardware.

By: Bill

Bill — Wed, 22 Apr 2009 13:29:53 +0000

False^

By: kate

kate — Wed, 22 Apr 2009 13:20:37 +0000

Great move!!!!

Verizon will get free feedback about it’s products, it’s like a huge survey.

Only angry costumers will post?
Well that’s a good thing cause they’ll hear about ALL the bad features they have, and they can fix, this of course if they actually read and pay attention to what the crowed has to say.

Good luck to Verizon.
Kate.

By: moog

moog — Wed, 22 Apr 2009 13:18:19 +0000

Update your code. There’s no way that’s to be expected. h8r

By: Jordan

Jordan — Wed, 22 Apr 2009 13:17:53 +0000

I think the number of users who will enjoy the option to complain and then not complain is higher than the people who buy expensive gadget based mostly on star scales from the internet.