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Comcast rolls out iPhone app for phone and e-mail features, TV listings, and movie trailers
  • 3 Comments
by Doug Aamoth on July 16, 2009

comcast

Comcast has just jumped on the iPhone bandwagon with the “Comcast Mobile App” — now available for free download from the iTunes App Store.

The program gives Comcast subscribers access to Digital Voice features such as voicemail, contact management (you can sync your iPhone contacts with your Comcast contacts), and call forwarding from your home phone to your iPhone. You also have access to your Comcast e-mail with both e-mail messages and voicemail messages under one “SmartZone” tab.

As for TV features, there’s a built-in TV guide feature that allows you to favorite certain shows and e-mail them to friends. It works well but the lack of a remote DVR feature a la TiVo is a painful omission — both for Comcast in general and for this app. It’d be great to cruise the TV guide and just click a “record this show” button to have it waiting for you when you get home. I suppose you can’t quite fault the app for not having that feature since Comcast doesn’t offer it in any form to begin with.

comcast

The OnDemand feature, too, would be awesome if it could stream full OnDemand programs. Instead, you’ve got access to trailers for movies that are available on your home cable box. There’d be some serious bandwidth issues with OnDemand streaming of full movies and TV shows but the feature could be implemented by using an “only over Wi-Fi rule” perhaps.

And, of course, that’s not to say that features like full streaming and remote DVR scheduling aren’t coming someday. As it stands, Comcast’s iPhone application is a good, solid offering that’s a no-brainer for iPhone owners who subscribe to and use Comcast’s voice, internet, and cable services.

Here’s a quick video demo:

Available now as a free download from iTunes.

Comcast Mobile App [iTunes Link]

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  • this is Comcast’s second unfortunate and disappointing attempt @ creating an iApp.

    I totally agree with you re: the lack of DVR functionality (as I stated back in April in a digital love letter to the cable monopolist).

    who cares about the other features…until we can set and change our DVR remotely the rest is just rubbish.

    • As I am sure that you are well aware – Comcast is desperate. FIOS is killing them.Whatever I loved about Comcast(which wasn’t much) has now been implemented by Verizon via the “My Verizon” website which includes Remote DVR access.

  • Thank you Mr Blurry Cam.
    In any case, Cable plant remote DVR integration is a challenging issue that many Cable operators have yet to overcome. It’s not the same as integrating with TiVo which was built from the ground up for remote access and control.
    In many cases, tey are handcuffed by the lack of innovation by the set top box manufacturers.

    I’m just sayin’

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