Comments on: Sidekick Outages Could Have Cost Microsoft Over $700,000 Per Day

By: Jon

Jon — Tue, 20 Oct 2009 07:18:00 +0000

By: Charles Stepp

Charles Stepp — Sun, 18 Oct 2009 00:10:34 +0000

I used Intellisync to keep Outlook and the sidekick in line. I have my contacts and calendar in Outlook. I DID lose my notes. And my Sidekick is just a oversized phone/sms/web device now.

Android here I come.

By: Chubbs

Chubbs — Sat, 17 Oct 2009 23:38:46 +0000

“there phone”, is that a new brand of phone?

Can’t backup your data because you’re too stupid? Try pen and paper, it’s very reliable.

By: ernd

ernd — Fri, 16 Oct 2009 09:50:01 +0000

2 of 3 cant do math here!!
min_a_year = 24(h)*60(min)*365(days) = 525600
minutes_a_day = 24(h)*60(min) = 1440
hours_a_year = 24(h)*365(days) = 8760
uptime 99.999% => downtime 0.001%
___________________________________________

0.001% of 525600
= 5.25 minutes per year
= 0.08 hours a year
= 0.00365 days a year

By: 4 ch DVR digital recorder

4 ch DVR digital recorder — Fri, 16 Oct 2009 02:16:20 +0000

I don’t even understand how people nowadays don’t have their own personal back up application, or *habit.* I have a sidekick and I lost nothing even though my data was never recovered, why? Every so often I actually export contacts, appointments & other information manually to my computer via bluetooth or email. Is that really so hard?

By: cliq

cliq — Fri, 16 Oct 2009 00:44:08 +0000

“It seems like Microsoft had a big, big reason to get the servers in shipshape as soon as possible – and it wasn’t because they wanted to satisfy T-Mobile customers.”

could you have written this any more slanted?

By: Que

Que — Thu, 15 Oct 2009 22:24:04 +0000

and does not have computer.

By: Que

Que — Thu, 15 Oct 2009 22:23:20 +0000

People don’t have personal backup apps in general these are for all models not just sidekick.

There phone can not use one

There are none for phone

Computer does not support method used

Phone does not support method (can not back up via internet, bluetooth, wifi, anything else because they don’t have that on phone)

Not easy to find, not as easy as going to search engine typing in phone model and backup info does not pull information for every phone on market.

Have to buy bullshit cable/software that only works with particular phone model

By: James

James — Thu, 15 Oct 2009 22:14:49 +0000

Hm? They haven’t gotten their data back.

By: DL

DL — Thu, 15 Oct 2009 22:08:43 +0000

By: Que

Que — Thu, 15 Oct 2009 21:46:56 +0000

No this will do damage to the Danger and T Mobile names; most people don’t have a clue Microsoft owns Danger and are just learning about it because of this.

Microsoft is smart to not place Microsoft logo on all there products that’s the purpose of subsidiaries and brands to not bring recognition to the owner.

Most people only connect things to the company who name is on the package; look at car companies most car companies own 100’s of brands and with food companies which have there own brands and make things for retail stores such as walmart, safeway, cvs, riteaid, wholefoods etc.

They all could have the exact same shit inside but people are stuck on the brand name and will look down on something just because of that; it can also backfire when a company does something in secret and no one knows its them and that brand becomes more successful.

By: Bee

Bee — Thu, 15 Oct 2009 20:49:49 +0000

you’re right. its 525 minutes = 8.76 hours.

By: Dez

Dez — Thu, 15 Oct 2009 20:08:20 +0000

They won’t though… it will be one of their insurance products at a “reasonable” fee of $5.99 a month.

By: Chris

Chris — Thu, 15 Oct 2009 19:21:13 +0000

99.999% uptime is 5.25 *minutes* of downtime a year, not 8.76 hours…

By: Joseph Palmer

Joseph Palmer — Thu, 15 Oct 2009 19:15:20 +0000

It’s good news that they got the data back, but now T-Mobile should release a free, personal backup application for Sidekick users.

By: Jason Young

Jason Young — Thu, 15 Oct 2009 19:13:51 +0000

Five nines? They’re not even hitting 3 if their SLA is 99.5%. Five nines would be 99.999% which is a HUGE difference.

99.5% uptime = 43.8 hours of downtime/year

99.999% uptime = 8.76 hours of downtime/year

By: Martin

Martin — Thu, 15 Oct 2009 19:10:24 +0000

Sure, now. I was talking in general.

By: Nathan Schmidt

Nathan Schmidt — Thu, 15 Oct 2009 19:06:58 +0000

Uh, that’s not missing five nines, that’s missing two. BIG difference.

By: Eldon Hoke

Eldon Hoke — Thu, 15 Oct 2009 18:52:02 +0000

Cloud computing? This is just a straight up data service…

By: Martin

Martin — Thu, 15 Oct 2009 18:45:37 +0000

Hitting the 5 nines is probably more important than the penalties. And yeah, they probably don’t care about a couple of mils but this will do great damage to their “name” in the eye of cloud computing.

By: Sean

Sean — Thu, 15 Oct 2009 18:32:26 +0000

Microsoft probably makes $700,000 every minute of every day. I don’t think they really care that much about the penalties.